{"id":252,"date":"2025-09-27T13:49:17","date_gmt":"2025-09-27T13:49:17","guid":{"rendered":"https:\/\/exeisttemplates.com\/modenza\/?page_id=252"},"modified":"2025-11-07T11:28:35","modified_gmt":"2025-11-07T11:28:35","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/exeisttemplates.com\/modenza\/return-policy\/","title":{"rendered":"Modenza: Return Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_84415106\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1118537334\">\n\n\n\t<div id=\"col-665796500\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1306991734\" class=\"text\">\n\t\t\n\n<p><span style=\"background-color: #eaf5e1; padding: 5px 15px; border-radius: 99px;\">SUPPORT<\/span><\/p>\n\t\t\n<style>\n#text-1306991734 {\n  font-size: 0.75rem;\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-693314913\" class=\"text\">\n\t\t\n\n<h1>Return Policy<\/h1>\n\t\t\n<style>\n#text-693314913 {\n  font-size: 1.7rem;\n  text-align: center;\n}\n@media (min-width:850px) {\n  #text-693314913 {\n    font-size: 2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-665796500 > .col-inner {\n  padding: 0px 0px 10px 0px;\n}\n@media (min-width:550px) {\n  #col-665796500 > .col-inner {\n    padding: 0px 0px 20px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1606502090\">\n\n\n\t<div id=\"col-934214432\" class=\"col medium-12 small-12 large-3\"  >\n\t\t<div class=\"is-sticky-column\" data-sticky-mode=\"javascript\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/exeisttemplates.com\/modenza\/shipping-info\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tShipping Info\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/exeisttemplates.com\/modenza\/faq\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tFAQs\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/exeisttemplates.com\/modenza\/return-policy\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tReturn Policy\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/exeisttemplates.com\/modenza\/terms-condition\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" aria-hidden=\"true\"><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tTerms &amp; Condition\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\n<style>\n#col-934214432 > .is-sticky-column > .is-sticky-column__inner > .col-inner {\n  padding: 40px 40px 40px 40px;\n  border-radius: 10px;\n}\n@media (min-width:550px) {\n  #col-934214432 > .is-sticky-column > .is-sticky-column__inner > .col-inner {\n    padding: 40px 30px 40px 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1716590514\" class=\"col medium-12 small-12 large-9 medium-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>At Modenza, your satisfaction is our priority. If you&#8217;re not completely happy with your purchase, you can return eligible items within 7 days of receiving your order. All returned products must be unused, in their original condition, and with all tags attached. Please note that return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect. For more details, check out our FAQs below or contact our support team.<\/p>\n\t<div id=\"gap-661461343\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-661461343 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1401974021\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1401974021-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-1401974021-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is your return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1401974021-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1401974021-label\">\n\t\t\t\n\n\t<div id=\"text-2709372743\" class=\"text collapse\">\n\t\t\n\n<p>We accept returns within 7 days of receiving your order. Items must be unused, in their original packaging.<\/p>\n\t\t\n<style>\n#text-2709372743 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1570584005\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1570584005-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-request-a-return?\" aria-expanded=\"false\" aria-controls=\"accordion-1570584005-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I request a return?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1570584005-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1570584005-label\">\n\t\t\t\n\n\t<div id=\"text-3072412892\" class=\"text collapse\">\n\t\t\n\n<p>To request a return, please contact our support team and share your order number and reason for return. We&#8217;ll guide you through the next steps.<\/p>\n\t\t\n<style>\n#text-3072412892 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4012938016\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4012938016-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-have-to-pay-for-return-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-4012938016-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I have to pay for return shipping?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4012938016-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4012938016-label\">\n\t\t\t\n\n\t<div id=\"text-1164541410\" class=\"text collapse\">\n\t\t\n\n<p>Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect when delivered.<\/p>\n\t\t\n<style>\n#text-1164541410 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-268101600\" class=\"accordion-item\">\n\t\t<a id=\"accordion-268101600-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-it-take-to-process-a-return-or-exchange?\" aria-expanded=\"false\" aria-controls=\"accordion-268101600-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does it take to process a return or exchange?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-268101600-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-268101600-label\">\n\t\t\t\n\n\t<div id=\"text-1230803457\" class=\"text collapse\">\n\t\t\n\n<p>Once we receive your returned item, please allow 3\u20135 business days for inspection and processing. Refunds will be issued to your original payment method.<\/p>\n\t\t\n<style>\n#text-1230803457 {\n  font-size: 1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1716590514 > .col-inner {\n  padding: 0px 20px 0px 20px;\n  border-radius: 15px;\n}\n@media (min-width:850px) {\n  #col-1716590514 > .col-inner {\n    padding: 0px 0px 0px 20px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-2091970848\">\n\n\n\t<div id=\"col-493635660\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-small align-middle\"  id=\"row-888252415\">\n\n\n\t<div id=\"col-508806861\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n  <div class=\"banner has-hover round-corners\" id=\"banner-2045914456\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/exeisttemplates.com\/modenza\/wp-content\/uploads\/sites\/6\/2025\/09\/47871687-16-768x1024.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2045914456 {\n  padding-top: 55%;\n  background-color: rgb(0,0,0);\n}\n#banner-2045914456 .banner-bg img {\n  object-position: 21% 9%;\n}\n@media (min-width:550px) {\n  #banner-2045914456 {\n    padding-top: 150px;\n  }\n}\n@media (min-width:850px) {\n  #banner-2045914456 {\n    padding-top: 200px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2068568789\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3137811178\" class=\"text\">\n\t\t\n\n<h3>Our team is here to help<\/h3>\n\t\t\n<style>\n#text-3137811178 {\n  font-size: 1.6rem;\n  text-align: center;\n}\n@media (min-width:550px) {\n  #text-3137811178 {\n    font-size: 1.3rem;\n    text-align: left;\n  }\n}\n@media (min-width:850px) {\n  #text-3137811178 {\n    font-size: 1.7rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-381244392\" class=\"text collapse\">\n\t\t\n\n<p>If you require any support, we\u2019re here to help, just visit our Contact page to get in touch with us.<\/p>\n\t\t\n<style>\n#text-381244392 {\n  font-size: 1rem;\n  text-align: center;\n}\n@media (min-width:550px) {\n  #text-381244392 {\n    text-align: left;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2068568789 > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #col-2068568789 > .col-inner {\n    padding: 0px 0px 0px 10px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-553241743\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"\/modenza\/contact-us\" class=\"button primary expand\" style=\"padding:0.3em 0px 0.3em 0px;\">\n\t\t<span>Get in Touch<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-553241743 > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #col-553241743 > .col-inner {\n    padding: 0px 10px 0px 10px;\n  }\n}\n@media (min-width:850px) {\n  #col-553241743 > .col-inner {\n    padding: 0px 25px 0px 25px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-493635660 > .col-inner {\n  padding: 35px 30px 1px 30px;\n  margin: 30px 0px 0px 0px;\n  border-radius: 10px;\n}\n@media (min-width:550px) {\n  #col-493635660 > .col-inner {\n    padding: 30px 30px 10px 30px;\n    margin: 30px 0px 0px 0px;\n  }\n}\n@media (min-width:850px) {\n  #col-493635660 > .col-inner {\n    padding: 40px 40px 20px 40px;\n    margin: 40px 0px 10px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_84415106 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-252","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/pages\/252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/comments?post=252"}],"version-history":[{"count":3,"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/pages\/252\/revisions"}],"predecessor-version":[{"id":806,"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/pages\/252\/revisions\/806"}],"wp:attachment":[{"href":"https:\/\/exeisttemplates.com\/modenza\/wp-json\/wp\/v2\/media?parent=252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}